Our billing specialist will need to be someone who excels in a fast paced environment. You will need an eye for detail in addition to exceptional math and excel skills. Are you nodding your head? Then this position is the perfect fit! You will work with a supervisor who will bend over backwards day in and day out to ensure you have the tools you need to accomplish your job and your colleagues will be warm and welcoming.

The Billing Specialist is responsible for auditing, creating and sending out invoices to customers. He/she will be auditing and serving as the quality control of the Operations Department as it pertains to payroll and billing processes.

Schedule: Full Time

Compensation: Competitive Hourly Pay + Benefits

Contact: Click here to apply!

REQUIREMENTS:

  • Proficient in Microsoft Word, Excel and Outlook
  • Mathematical skills required
  • Experience in billing a plus
  • Self starter who can work independently with minimal supervision
  • Maintains calm, tactful demeanor when dealing with difficult situations
  • Ability to manage multiple projects as well as timeliness with a sense of urgency and follow through
  • Well organized and detail oriented
  • Strong problem solving and research skills
  • Ability to work flexible/extended hours as necessary
  • Ability to work in a team environment
  • Adaptability, flexibility and the ability to maintain effectiveness during change

RESPONSIBILITIES:

Administrative:

  • Process billing weekly
  • Interact with other departments to resolve customer issues
  • Research and adjust customer accounts when applicable
  • Proof and process time tickets
  • Prepare and distribute customer invoices
  • Update required trackers for errors found during the auditing process
  • Edit existing reports weekly
  • Audit check stubs weekly
  • Interact with sales team and/or other staff members to resolve billing issues
  • Other duties as assigned

Customer Service: Answer incoming calls and emails from internal offices and clients with billing concerns providing the highest level of customer service